Chief Operating Officer - Schools & Facility Management (COO)

Role Overview -
Position: Chief Operating Officer - Schools & Facility Management (COO)
Location: Pune, Maharashtra
Reporting To: Executive Director
Cluster Portfolio: 3 K-12 school campuses (3,500 students) and an integrated facility management (IFM) business
Core Mandate: Drive end-to-end execution to double combined revenues from ₹100 Crores to ₹200 Crores within 3 years while maintaining absolute quality excellence.

Key Responsibilities -

Cross-Functional Execution & Governance
Strategy Execution: Rigorously implement board-level strategies on the ground with zero dilution or delay.
Roadblock Resolution: Intervene directly to unblock daily/weekly operational bottlenecks across both business lines.
Workflow Tracking: Monitor cross-functional workflows across academic, administrative, and site-service teams.

K-12 School Operations -
Academic & Safety Benchmarks: Uphold teaching standards, board results, student outcomes, and campus safety.




Admissions & Funnel Management: Drive enrollment growth, student retention, and parent referral programs.
Capital Projects & Expansion: Deliver recent campus developments and capacity additions on schedule and within budget.
School P&L; Management: Improve revenue per student, optimize fee collection, and control operating costs.

Facility Management (FM) Operations -
SLA & Service Delivery: Enforce strict service standards and audit routines to ensure contract renewals and expansions.
Business Development: Win recent mandates and transition the business toward high-value integrated facility management (IFM) contracts.
Workforce & Compliance: Oversee a large, distributed site workforce, ensuring robust deployment systems and full labour-law compliance.
FM P&L; & Margins: Enhance contract-level margins via manpower productivity and tight procurement discipline.

📌 Chief Operating Officer Schools & Facility Management Coo Pune (India)
🏢 Ethiqual Global
📍 India