Job Title: Collection Officer

Company Name: Kinara Capital

As a Collection Officer at Kinara Capital, you will be responsible for managing the collection of overdue accounts and ensuring effective communication with clients regarding their payments. You will develop a solid understanding of the company’s policies and procedures related to collections, and you will work closely with clients to facilitate timely payments while maintaining a positive relationship.

Your role will involve analyzing customer accounts, monitoring payment patterns, and implementing collection strategies to minimize outstanding debts.

Key Responsibilities
Contact clients via phone, email, and in-person to discuss overdue accounts.
Review customer accounts to identify outstanding payments and develop action plans for collection.
Negotiate payment arrangements and work with clients to find suitable solutions for settling their debts.
Maintain accurate records of interactions and payments in the company’s database.
Collaborate with other departments to resolve any issues that may be affecting payment.
Analyze data to identify trends in payment behavior and recommend improvements in collection strategies.




Provide excellent customer service to foster positive client relationships.
Prepare regular reports on collection activities and progress to management.

Skills and Qualifications
Solid communication and interpersonal skills.
Excellent negotiation skills with the ability to handle sensitive situations professionally.
Positive organizational and time management abilities.
Analytical skills to assess customer accounts and payment patterns.
Problem-solving skills to address client issues effectively.
Ability to work independently and as part of a team.

Tools and Technologies
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with customer relationship management (CRM) software.
Familiarity with accounting software and databases used for tracking payments and collections.
Knowledge of database management and reporting tools.

Education and Experience
A bachelor’s degree in finance, business administration, or a related field is preferred.
Previous experience in collections, customer service, or finance-related roles is an advantage.

📌 Collection Officer Ambernath
🏢 Kinara Capital
📍 Ambernath