23 Oct
|
Ascenter Technology
|
Coimbatore
23 Oct
Ascenter Technology
Coimbatore
We are looking for enthusiastic and customer-focused BPO Executives to handle customer inquiries, provide support, resolve issues, and ensure customer satisfaction. The ideal candidate should have good communication skills, a positive attitude, and the ability to work in a team-oriented environment.
Roles and Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer queries through calls, emails, or chat.
Provide accurate information about products and services.
Resolve customer complaints and issues efficiently.
Maintain customer records and update information in the system.
Achieve daily and monthly performance targets.
Follow company policies, quality standards, and procedures.
Escalate complex issues to the appropriate department when required.
Skills Required
Good verbal and written communication skills.
Basic computer knowledge and typing skills.
Solid problem-solving and interpersonal skills.
Ability to work under pressure and meet targets.
Positive listening skills and a customer-oriented approach.
Basic knowledge of MS Office and CRM tools is an advantage.
Pay: ₹15,000.00 - ₹22,000.00 per month
Perks
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Bpo Associate Coimbatore
🏢 Ascenter Technology
📍 Coimbatore