Roles and Responsibilities
Outbound Calls reach out to prospective or existing clients for medical reason.
Answer incoming calls from clients to handle basic queries & complaints
Welcome patients and attend to their queries politely.
Guide patients about hospital services and facilities.
Follow up with patients regarding their visits and treatments.
Handle patient complaints and coordinate with the concerned department.
Maintain patient records and feedback.
Help improve patient satisfaction and build trust.
Coordinate with doctors, nursing staff, and the hospital administration.
Maintain professional communication with patients and their families.

Qualifications
Minimum: 12th pass; graduation is preferred.
Valuable communication skills in Hindi and English.
Basic computer knowledge
Previous hospital or customer service experience is preferred but not compulsory.
Key Skills:
Communication skills
Patient handling
Skilled behaviour
Follow-up and record management

Pay: From ₹20,000.00 per month

Benefits
Cell phone reimbursement
Adaptable schedule
Leave encashment
Paid sick time
Paid time off

Work Location: In person

📌 Client Relation Executive Gurugram
🏢 Dr BRC Premier Hospital
📍 Gurugram