23 Oct
|
ECONATURE INDIA
|
Ambala
23 Oct
ECONATURE INDIA
Ambala
As a Customer Relationship Executive (CRE) you will act as the primary link between the brand and its consumers (or B2B clients), managing inquiries, product education, feedback, and post-purchase support across multiple touchpoints.
Multichannel Communication: Handle incoming queries, complaints, and orders through calls, emails, WhatsApp, social media DMs, and live chat.
Product Guidance & Knowledge: Provide accurate details on skincare, cosmetics, personal care, and home care formulations.
Order & Grievance Management: Track order and dispatch statuses, manage returns, replacements, and refunds, and resolve delivery or quality complaints
Pay: ₹24,000.00 per month
Perks
Cell phone reimbursement
Work Location: In person
📌 Customer Relationship Executive Cre Ambala
🏢 ECONATURE INDIA
📍 Ambala