Role Purpose

Manage Amaron Assist franchisee operations in the assigned city, ensuring effective service delivery, franchisee performance, revenue growth and adherence to defined processes.

Key Responsibilities

 Manage day-to-day franchisee operations, manpower and capacity to maximize service fulfilment.

 Monitor job acceptance, allocation, execution and TAT; address delays and operational issues.

 Drive franchisee revenue while ensuring adherence to approved pricing and service processes.

 Monitor franchisee performance, service quality, costs and compliance through regular reviews and audits.

 Ensure timely digital job updates, closure, customer confirmation and incident reporting.

 Develop Franchisee SPOCs through training,



guidance and regular performance support.

 Identify operational gaps and implement process improvements in coordination with the central team.

Key Performance Areas

Service Fulfilment | TAT & Productivity | Revenue & Cost | Franchisee Performance |Quality & Compliance | Digital Adoption | Capability Building

Candidate Profile

Experience in automotive service, franchise operations or field operations, with robust team management, coordination, problem-solving and performance-management skills.

📌 Cluster / Franchise Manager Delhi (India)
🏢 Consultbae India
📍 India