Professionals in this group are responsible to manage outbound calls and customer service enquiries. Individuals identify and assess customer�s needs and work with the team to resolve issues.
Responsibilities
They are also expected to manage the entire issue management process for clients & ensure necessary follow up actions are taken to resolve customer issues. These specialists are required to have a broad understanding of the products/services of the organization to assist in responding to client queries.
Qualifications
Graduation 0 - 1 year
📌 Executive Noida
🏢 EXL
📍 Noida
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