Job Responsibilities
Handle customer queries from Dutch-speaking customers in the Netherlands and Belgium via calls, emails, and chat.
Provide technical support and troubleshooting for software, hardware, and other technical issues.
Explain products and services and assist customers with technical queries.
Identify sales opportunities, promote products/services, and achieve sales targets.
Resolve customer complaints professionally and ensure customer satisfaction.
Maintain customer records, call details, and updates in the CRM system.
Eligibility Criteria
Fluency in Dutch is mandatory (B2/C1/C2, as required by the process).
Positive communication skills in Dutch; English proficiency is an added advantage.
Experience in international voice processes, technical support, or sales is preferred.
Freshers with robust Dutch language proficiency may apply, subject to client requirements.
Flexibility to work in shifts aligned with Netherlands and Belgium business hours.
Skills Required
Excellent Dutch speaking, reading, and comprehension skills.
Strong customer service and problem-solving abilities.
Basic technical troubleshooting knowledge for technical support roles.
Sales, negotiation, and convincing skills for sales roles.
Ability to communicate professionally with international customers.
Job Details
Location: Noida
Salary: Upto 35k
Process: Dutch Voice – Technical Support / Sales
Shift: As per process requirements
Working Days: As per company policy
Experience: Relevant experience preferred; freshers may be considered depending on the process.
How to Apply Interested candidates can share their updated CV along with their Dutch language proficiency level (B2/C1/C2), relevant experience, current location, and expected salary.
Pay: ₹25,000.00 - ₹35,000.00 per month
Perks
Cell phone reimbursement
Flexible schedule
Food provided
Provident Fund
Work Location: In person
📌 Dutch Language Expert Noida (India)
🏢 Talent Warrior HR Solution
📍 India
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