24 Oct
|
ZettaMine Labs
|
Bengaluru
24 Oct
ZettaMine Labs
Bengaluru
Hello, Greetings from ZettaMine Labs Pvt Ltd We are looking for Oracle EBS L2 Functional Consultant – AP / Procurement / Payments / Cash Management / iSupplier with exciting project opportunities. Job Role: Oracle EBS L2 Functional Consultant
Location:
Bangalore , Hyderabad , Noida , Chennai , Pune Notice Period: Immediate / [Notice Period]
Experience:
10–12 Years Relevant
Experience:
Strong hands-on experience in Oracle EBS R12 Functional Support, Accounts Payable, Procurement, Payments, Cash Management, iSupplier, P2P, Production Support, RCA, and Functional Troubleshooting. Mandatory:
• 10–12 years of experience in Oracle EBS R12 Functional Support
• Strong hands-on experience in Accounts Payable (AP)
• Strong experience in Procurement and P2P cycle
• Strong experience in Payments and Payment Lifecycle
• Strong experience in Cash Management (CM)
• Hands-on experience with iSupplier
• Strong understanding of end-to-end financial process flows and accounting impacts
• Experience in AP operations, vendor management, invoice processing, invoice matching, and payment processing
• Strong understanding of AP Accounting
• Experience handling L2 functional support and medium to complex production issues
• Experience in functional troubleshooting, break-fix support, and data integrity issues
• Strong experience in Root Cause Analysis (RCA) and permanent issue resolution
• Experience supporting month-end / month-close activities
• Experience in Oracle production data issue resolution
• Understanding of interfaces into AP and Cash Management
• Experience monitoring integrations for data leakage and error handling
• Experience with Oracle SRs, patches, and issue follow-up
• Experience working in a 24x7 enterprise support environment
• Strong communication, problem-solving, and stakeholder management skills Good-to-Have:
• Experience with SOP-driven production support and process automation
• Experience performing smoke testing after planned/unplanned system outages
• Experience supporting new enhancements/projects and Knowledge Transition (KT)
• Experience identifying opportunities to automate repetitive support activities
• Experience conducting training for power users
• Experience working with cross-functional technical and functional teams
• Experience with ITSM / Incident Management processes
• Experience handling critical priority production incidents
• Experience supporting month-end close in a 24x7 environment
Key Responsibilities
• Act as the L2 functional escalation point for Oracle AP, Procurement, Payments, Cash Management, and iSupplier modules.
• Analyze and resolve medium to complex functional issues reported by users or L1 support.
• Perform technical troubleshooting of functional issues and understand interfaces into AP and Cash Management.
• Perform Root Cause Analysis (RCA) for recurring and non-recurring issues and support permanent fixes.
• Resolve functional break-fix incidents through permanent fixes or suitable workarounds.
• Handle and resolve production data integrity issues in Oracle EBS.
• Manage and follow up on Oracle SRs, patches, and product issues through resolution.
• Support month-end/month-close activities and resolve critical operational issues.
• Perform smoke testing following planned or unplanned system outages.
• Monitor integrations for data leakage, interface failures, and error handling.
• Support P2P processes, including procurement, invoice matching, vendor management, AP accounting, and payments.
• Troubleshoot issues related to vendor invoices, payment processing, accounting, and financial transactions.
• Provide technical and functional support for AP and Cash Management interfaces.
• Conduct error detection, correction, and RCA for production issues.
• Provide training and functional guidance to power users.
• Support new enhancements and projects through knowledge transition from product teams.
• Identify opportunities to automate SOP-driven support activities.
• Collaborate with functional, technical, business, and L1/L3 teams to resolve issues effectively.
• Provide 24/7 support through in-person or Zoom for priority/critical operational issues and month-close activities.
• Maintain proper documentation, SOPs, issue records, and support governance. Who Can Apply? ✔️ 10–12 years of strong experience in Oracle EBS R12 Functional Support. ✔️ Strong hands-on experience in AP, Procurement, Payments, Cash Management, and iSupplier. ✔️ Strong knowledge of the P2P cycle. ✔️ Strong experience in invoice matching, vendor management, payment lifecycle, and AP Accounting. ✔️ Strong understanding of financial process flows and accounting impacts. ✔️ Experience in L2 production support and functional troubleshooting. ✔️ Strong experience in RCA, break-fix resolution, and production data issue handling. ✔️ Experience supporting month-end/month-close activities. ✔️ Experience with Oracle SRs, patches, and production issues. ✔️ Understanding of AP and Cash Management interfaces. ✔️ Experience monitoring integrations and error handling. ✔️ Solid experience working in 24x7 enterprise support environments. ✔️ Excellent communication, analytical, problem-solving, and stakeholder management skills. ✔️ Bachelor's degree in IT, Computer Science, or equivalent practical experience. Candidate Details: Please share the following details along with your updated resume: [Email ID] Full Name: Contact Number: Current
Location:
Total
Experience:
Relevant Experience in Oracle EBS R12: Oracle AP
Experience:
Procurement / P2P
Experience:
Payments
Experience:
Cash Management
Experience:
iSupplier
Experience:
AP Accounting
Experience:
Invoice Matching
Experience:
Vendor Management
Experience:
L2 Production Support
Experience:
Functional Troubleshooting
Experience:
RCA
Experience:
Production Data Issue Handling: AP /
📌 ODAH] Oracle EBSFunctional Consultant (Bengaluru)
🏢 ZettaMine Labs
📍 Bengaluru