Job Title: Solution Architect Telecom OSS

Experience: 10+ years

Location: Delhi NCR, Bangalore, Hyderabad and Chennai

Key Responsibilities
Design end-to-end OSS/BSS and Service Assurance solutions for telecom networks.
Develop architectural solutions for Fault Management, Performance Management and Service Assurance.
Design solutions for Service Quality Management, Customer Experience Management and Event Correlation.
Drive Root Cause Analysis and Service Impact Analysis capabilities.
Apply TM Forum frameworks, including eTOM, SID, TAM and Open APIs.
Align Incident, Problem and Change Management solutions with ITIL practices.
Design integration solutions using REST APIs, Kafka and API Gateway.
Provide architectural direction for microservices, data lakes, DevOps and CI/CD.
Support analytics, predictive analytics, AIOps and cloud-native transformation initiatives.
Work with business, network,



operations and engineering stakeholders to translate requirements into scalable solutions.

Mandatory Skills
Solid experience in Telecom OSS/BSS architecture and solution design.
Solid knowledge of TM Forum frameworks, including eTOM, SID, TAM and Open APIs.
Experience in Fault Management and Performance Management.
Experience in Service Assurance, Service Quality Management and Event Correlation.
Knowledge of Root Cause Analysis and Service Impact Analysis.
Understanding of ITIL-aligned Incident, Problem and Change Management.
Knowledge of 2G, 3G, 4G, 5G, RAN, Core, IMS, VoLTE, IP and Transport networks.
Experience with OSS platforms such as Netcool, Spectrum, MYCOM, OneProbe or SIGOS.
Integration experience using REST APIs, Kafka or API Gateway.

Thanks & Regards, Md Shahid, TCS

📌 Solution Architect Telecom Oss Bengaluru (India)
🏢 Tata Consultancy Services
📍 India