To do the minimum number of audits on a daily, weekly & monthly basis as per the agreed target/categorization.
To close the feedback within the TAT
To Login and take calls to have a first-hand experience of how the customer behaves.
To publish the reports on a timely basis and as per the agreed TAT
To participate in calibration & ensure that the variance remains under control within the limit.
To take briefings regularly based on audit findings.
To take extra initiatives for process improvement.
📌 Tele Collection Quality Analyst Bengaluru (India)
🏢 home credit
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.