Education Qualification :

Engineer - B.E / B.Tech / MCA

Skills :

Primary ->
Functional | IT Operations Management | Service Portfolio | 4 - Advanced

Primary ->
Functional | IT Operations Management | Financial Management | 4 - Advanced

Tertiary ->
Functional | Financial Planning and Analysis | Variance Analysis - Budget vs Actual | 4 - Advanced

Tertiary ->
Functional | Organization Change and Development | Succession Planning | 4 - Advanced

Tertiary ->
Behavioral | Microland Skills | Execution Excellence | 4 - Advanced

Certification :

Technology | IT Service Management Certifications | ITIL Intermediate Certificate

Details
Technology:

Knowledge on Server Hardware - Multiple Vendors, Remote Management Tools, Software and Hardware Raid, Transparent network fundamentals and topology




Business

Development
Understand and Current Business cases and client needs
Understand and Develop current structure of Organization and effective Solution
Demonstrate delivery methodology to Prospective clients
Costing and Pricing for current Business cases
Strategy and Synergy: Identify the challenges in the existing Delivery, identify areas for new (possible) Business Offering Areas
Identify and Define new delivery methodology
Identify and Define skills and capabilities of new managers, and identify needs for development
Identify different thresholds for achievements.

📌 Senior Manager Service Delivery Bengaluru
🏢 Microland
📍 Bengaluru