Key Responsibilities
Technical Documentation Creation & Maintenance
Develop and maintain comprehensive user documentation for Spark Assist application functionality
Create detailed workflow and process flow documentation
Write transparent, concise API documentation including endpoints, parameters, and integration guides
Produce user guides, quick start guides, and troubleshooting documentation
Develop onboarding materials and training documentation for recent users
Create integration guides for developers and technical stakeholders
Maintain API reference documentation with code examples
Maintain version control and ensure documentation accuracy across application updates
Collaboration & Quality Assurance
Work closely with product managers, developers, and UX designers
Review and edit documentation for clarity, accuracy, and consistency
Establish and maintain documentation standards and style guides
Conduct regular documentation audits and updates
Required Qualifications
Technical Skills
5+ years of experience in technical writing, preferably for software applications
Proficiency in documentation tools (e.g., Confluence, github)
Experience with API documentation tools (e.g., Swagger, Postman)
Basic understanding of software development processes and terminology
Familiarity with markup languages (Markdown, HTML)
Communication & Analytical Skills
Excellent written and verbal communication skills
Ability to translate complex technical concepts into user-friendly language
Robust attention to detail and organizational skills
Experience working in Agile development settings
📌 Technical Copywriter Lead Off Roll Third Party Payroll Mumbai
🏢 Crisil
📍 Mumbai