We are Hiring Service Manager for our sister concern

Key Responsibilities
Workshop &
Floor Operations:

Manage daily service flow, job cards, repair scheduling, and turnaround times to ensure "first-time-right" repairs.
Team Management: Supervise, schedule, train, and evaluate mechanics and service advisors. Provide on-the-job technical guidance.
Customer Relations: Handle customer complaints, explain repair estimates, and work to maximize Customer Satisfaction Index (CSI) scores.
Parts &
Inventory Control:

Monitor genuine spare parts stock levels, coordinate with suppliers, and manage parts availability to prevent workshop delays.
Targets &
Compliance:

Track monthly service revenue, labor productivity, warranty claims, and safety/equipment standards.

Requirements &
Qualifications




Experience: Generally 2 to 5+ years of hands-on experience in two-wheeler or automobile service/dealership settings.
Education: Diploma or Bachelor’s degree in Mechanical/Automobile Engineering or a related field (varies by dealership size).
Key Skills:
Solid two-wheeler technical and diagnostic knowledge.
Leadership, team handling, and problem-solving abilities.
Customer communication and conflict resolution.
Familiarity with workshop management software or DMS (Dealer Management Systems)

Pay: ₹28,000.00 - ₹33,000.00 per month

Work Location: In person

📌 Service Manager Payyanur
🏢 Nikshan Electronics
📍 Payyanur