Service Relationship ManagerSmall Business Enterprise041286461064276 - Manage and nurture relationships with small business enterprise clients to ensure service satisfaction and retention.
Act as a primary point of contact between the company and small business customers, addressing their service needs and concerns.
Collaborate with internal teams to deliver tailored solutions and resolve issues promptly.
Monitor client accounts to identify opportunities for upselling and cross-selling relevant services.
Maintain detailed records of client interactions and service performance metrics.
Drive customer engagement initiatives to enhance loyalty and business growth.
Require robust interpersonal and communication skills to effectively manage client relationships.
Ability to understand small business requirements and provide customized service solutions.
Expected to work in a agile workplace focusing on client satisfaction and business development.
Typically requires experience in client servicing or relationship management within sales or business development domains.

📌 Service Relationship Manager Small Business Enterprise Avinashi
🏢 Kotak Securities
📍 Avinashi