Job highlights
Experience running more than one squad concurrently as a shared or part time resource
Coordinate cross-squad dependencies with other ServiceNow Scrum Masters and Product Owners. Coach the squad on Agile / Scrum practice and continuous improvement.
Experience reporting delivery status,risks and metrics to senior stakeholders.
SAFe or other scaled-Agile certification.

Job Summary

About the role You ll own the day-to-day flow of delivery for a ServiceNow product squad, running Agile ceremonies, helping the team stay focused, and giving the Product Owner and wider stakeholders a transparent, honest view of progress.

Responsibilities
Facilitate sprint planning, daily stand-ups, sprint reviews and retrospectives
Own and maintain the squad s backlog structure and hygiene in partnership with the Product Owner
Track and report sprint velocity, burn-down/burn-up and flow metrics
Identify, escalate and help remove delivery blockers and dependencies
Coordinate cross-squad dependencies with other ServiceNow Scrum Masters and Product Owners
Coach the squad on Agile/Scrum practice and continuous improvement
Maintain visibility of risks, issues and decisions in the squad s agreed reporting format
Support onboarding of new squad members into the squad s ways of working





Requirements
Proven experience as a Scrum Master or Agile delivery lead in an enterprise technology setting
Working knowledge of Agile/Scrum and Kanban delivery methods
Comfortable using ServiceNow Agile Development (or equivalent enterprise backlog tooling) to run a live backlog
Strong stakeholder facilitation, conflict resolution and meeting management skills
Ability to communicate clearly and concisely to both technical and non-technical audiences
Experience reporting delivery status, risks and metrics to senior stakeholders
Comfortable working with distributed teams and multiple delivery partners
Certified Scrum Master (CSM, PSM I or equivalent), or willing to obtain within probation

Desirable
Scrum Master experience specifically on a ServiceNow delivery programme
SAFe or other scaled-Agile certification
Experience running more than one squad concurrently as a shared or part-time resource

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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