Role Purpose
Own the end-to-end operations and P&L; of the city, ensuring strong hub performance, fleet health, vehicle deployment and profitable growth.

Key Responsibilities
Hub Operations: Own day-to-day operations across all city hubs, including manpower, SOP adherence, hub productivity and operationaldiscipline.
Fleet Management: Ensure vehicle health, maintenance, availability and deployment; drive high vehicle uptime and utilisation.
Technician Management: Track technician productivity, repair TAT, maintenance backlog and preventive maintenance.
Hub Expansion: Identify suitable locations and manage end-to-end new hub launches location, setup, manpower, vehicles, batteries and operational readiness.
Rider Capacity: Identify rider requirements and work with hiring/onboarding teams to ensure adequate rider supply for available fleet.
P&L; Ownership: Own city/hub revenue, controllable costs and contribution; identify prospects to improve city economics.
Cross-functional Coordination: Work closely with Asset/Inventory, BI, Rider Lifecycle,



Recovery and Payments teams to resolve city-level requirements.
Performance Management: Conduct daily/weekly reviews and drive corrective actions based on city and hub performance.

Key KPIs 3
Fleet Uptime % Operational vehicles / Total vehicles
Deployment % Deployed vehicles / Operational vehicles
City Contribution / P&L; Revenue vs. controllable operating costs

Ideal Profile
510+ years of experience in operations, fleet, logistics, mobility, EV or asset-heavy businesses
Experience managing multiple hubs and frontline teams
Strong fleet/vehicle management and P&L; understanding
Experience in launching recent locations/hubs
Robust analytical, execution and people-management skills
High ownership mindset and ability to operate in a fast-paced workplace

One-line mandate:
Own the city end-to-end people, hubs, fleet, deployment, expansion and P&L.;

📌 City Manager Noida
🏢 GoBabyGo
📍 Noida