Job Description Manager, Client Accounts & Business Growth

Key Responsibilities:
Manage airport and enterprise client relationships and ensure customer satisfaction.
Identify current business opportunities in Wi-Fi, telecom, IBS/OD, CCTV, ELV, and ICT infrastructure.
Develop existing accounts through upselling, cross-selling, and recent projects.
Coordinate proposals, quotations, negotiations, POs, PO extensions, and contract renewals.
Follow up on invoices, SES approvals, outstanding payments, and receivables.
Coordinate with Projects, Operations, Tendering, and Finance teams to resolve customer and commercial issues.
Maintain client records, sales pipelines, business forecasts, and regular management reports.

Qualifications & Experience
Graduate in Engineering, Technology,



or Business Administration; MBA is added advantage
23 years of experience in account management, ICT sales, business development, or client servicing.
Experience with airport operators, telecom, or infrastructure clients is preferred.

Required Skills
Robust communication, negotiation, and client relationship skills.
Knowledge of ICT solutions, Wi-Fi, networking, telecom, CCTV, and ELV will be added advantage.
Understanding of POs, invoicing, SES approvals, and payment follow-ups.
Valuable coordination, reporting, and problem-solving skills.
Proficiency in MS Excel, Word, PowerPoint, and Outlook.

📌 Business Development Manager New Delhi
🏢 Transmedia Group
📍 New Delhi