Role & responsibilities
Greet and welcome clients, prospects, and visitors in a skilled and friendly manner.
Act as the first point of contact for all walk-ins and scheduled visits.
Manage appointment scheduling and coordinate with the customers.
Maintain the reception area and ensure a warm and skilled ambiance.
Handle client inquiries in person, over the phone, or via email, and redirect them to the appropriate departments as necessary.
Maintain a visitor log and generate daily or weekly reports as required.
Assist the sales and marketing team in organizing events, open houses, or property expos.
Gather customer feedback and report insights to the management team.
Ensure that marketing brochures, models, and property displays are updated and well-presented.
Assist in follow-ups with clients post-visit for feedback and nurturing leads.
Experience (14 years) in hospitality, Customer service, or customer relations, preferably within real estate or property development.
ERP knowledge required.

📌 Guest Relation Executive Pune
🏢 Naiknavare Developers
📍 Pune