We are looking for candidates for the Customer Support – Voice Process with positive knowledge of MS Excel. Candidates with solid communication skills and a customer-focused approach are encouraged to apply.
Interested candidates can apply now by sharing to the given mail ([HIDDEN TEXT])
Role: Analyst-Voice
Job Summary
To ensure the seamless operation and maintenance of voice communication systems by monitoring, troubleshooting, and providing technical support to enhance service reliability and performance.
Key Responsibilities
Oversee And Resolve Issues Related To Voice Communication Systems
Provide Technical Support And Serve As An Escalation Point For Voice-Related Issues
Maintain Active Communication With Customers To Address And Resolve Service Issues
Create And Maintain Documentation On Voice Processes And Generate Reports On System Performance And Issues
📌 Opening At Hcltech For Customer Support Voice Process Chennai
🏢 HCL TechBee
📍 Chennai
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