Ocean Import Operations
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· Manage FCL/LCL import shipments from pre-arrival to final delivery and closure.
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· Coordinate with shipping lines, NVOCCs, CFS/ICDs, CHAs, transporters, and overseas agents.
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· Track vessel schedules, cargo availability, shipment milestones, and delivery timelines.
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· Ensure timely shipment updates and adherence to customer SOPs and SLAs. Documentation & Customs
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· Verify BLs, invoices, packing lists, and other import documentation.
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· Coordinate documentation amendments, customs clearance, and Delivery Order processing.
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· Ensure compliance with customs, port, and company requirements. Vendor & Customer Coordination
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· Follow up with shipping lines and vendors for cargo release and timely delivery.
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· Resolve routine shipment issues and escalate critical exceptions.
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· Provide timely shipment updates and address customer queries. Reporting & Compliance
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· Maintain shipment trackers, operational MIS, and accurate shipment records.
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· Monitor turnaround times, pending activities, and documentation accuracy.
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· Coordinate billing inputs and ensure timely shipment closure

📌 Assistant Manager Gurugram
🏢 we one
📍 Gurugram