Job Description – Branch Manager (NBFC)

Department: Branch Operations
Qualification: Graduate in any discipline;
Experience: 5–7 years in NBFC / Banking, preferably with team-handling experience.
Reporting To: Cluster Manager / Area Manager

Key Responsibilities
Manage overall branch operations and ensure achievement of business targets.
Drive loan sourcing, customer acquisition, disbursements, and portfolio growth.
Monitor loan applications, documentation, credit assessments, and approvals as per company policies.
Ensure timely EMI collections, overdue follow-ups, and recovery of outstanding loans.
Lead, motivate, and monitor branch staff to achieve individual and branch targets.
Ensure compliance with RBI guidelines, KYC norms, and internal policies.
Monitor branch performance, expenses, profitability, and operational efficiency.




Build and maintain relationships with customers.
Prepare periodic MIS reports on business performance, collections, and portfolio quality.
Ensure customer satisfaction and resolve escalated complaints.
Identify business opportunities and implement strategies to improve branch performance.

Required Skills
Solid knowledge of sales, operations, credit assessment, and collections.
Leadership, team management, and decision-making skills.
Excellent communication, negotiation, and customer relationship skills.
Proficiency in MS Office and relevant financial systems.
Robust analytical skills and target-oriented approach.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Branch Manager Thrissur
🏢 ICL Fincorp
📍 Thrissur