macOS Device Management
Manage enterprise Mac fleets using MDM solutions such as: Kandji, Jamf Pro, Microsoft Intune, and Workspace ONE
Configure and maintain enrollment programs : Apple Business Manager (ABM) and Automated Device Enrollment (ADE)
Create and manage configuration profiles, restrictions, compliance policies, and security baselines.
Application Deployment & Packaging
Package and Deploy PKG, DMG, and ZIP-based applications on macOS.
Manage application updates and version control.
Troubleshoot application installation and compatibility issues.
Security & Compliance
Implement security policies and compliance standards.
Manage:
FileVault encryption
Privacy Preferences Policy Control (PPPC)
System and Kernel Extensions
Certificates and keys
Identity & Access Management
Integrate and support: Microsoft Entra ID (Azure AD), AD, Kerberos SSO and Platform SSO
Manage user authentication and device trust policies.
Automation & Scripting
Develop and maintain automation scripts using: Bash, Shell Scripting, Python and PowerShell (nice to have)
Automate software deployment, compliance checks, reporting, and remediation tasks.
OS Upgrades & Patch Management
Plan and execute macOS upgrades.
Manage operating system patching and application updates.
Monitor update compliance and remediation activities.
Troubleshooting & Support
Serve as Level 3 escalation point for macOS-related issues.
Troubleshoot:
Login and authentication issues
MDM enrollment failures
Application deployment problems
Network connectivity issues
Compliance and certificate-related incidents
Analyze logs and perform root cause analysis.