Job description

Roles and Responsibilities
Greet customers and offer excellent customer service from intake to release of their vehicles
Determine and diagnose car issues based on customer description and vehicle condition
Translate customer-reported problems to actionable work orders for technicians to complete
Order necessary parts from suppliers and double-check that they are delivered to technicians
Ensure that automotive work provided to customers meets company quality standards
Invoice and collect payment from customers for services rendered
Handle and resolve customer complaints regarding services
Maintain customer records and enter data into computer databases

Desired Candidate Profile

Looking for a service advisor who have 2 to 4 years of experience of Automobile industry

Experience- Minimum 1 years of experience is must.





Qualification- minimum Graduate / Diploma in automobile Engineering

Location- Mumbai
Required skills:

Technical competence

Positive communication skills.

The ability to coach and develop others.

Commercial awareness

Conscientiousness

Perks and Advantages

Salary+ Incentive,

PF,

Role After Sales Service & Repair - Other
Industry Type Automobile
Functional Area Customer Success, Service & Operations
Employment Type Full Time, Permanent
Role Category After Sales Service & Repair

Job Types: Full time, Permanent

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:
Health insurance
Provident Fund

Experience:
total work: 4 years (Preferred)
Service Advisor: 1 year (Preferred)

Work Location: In person

📌 Service Advisor Car Mumbai
🏢 Deep HR Services
📍 Mumbai