Job Description
Manager (Postgraduate Programmes)– Outreach

Location:
New Delhi Department: Office of Outreach Reports To: Deputy Director Role Type: Full-time [Permanent]

Experience:
5-8 years

ABOUT THE ROLE
We are looking for a seasoned and high-performing Outreach Counselling professional to join the Postgraduate Programmes Outreach team at Ashoka University. The ideal candidate should have proven experience in counselling and enrolment for high-value Medical, Management, Master’s, or Executive Education programmes, in India or international markets. The candidate will be responsible for engaging prospective students through telephonic and in-person interactions, effectively guiding them through the admissions journey, and consistently delivering assigned student enrolment and conversion targets. ROLES AND RESPONSIBILITIES 1. Relationship Management / Student Counselling
• Build and nurture relationships with prospective students to strengthen engagement and conversion across assigned Postgraduate Programmes.
• High-quality telephonic, virtual, and in-person counselling interactions, understanding student aspirations and guiding them through the programme selection and admissions journey.
• Manage prospective student relationships through consistent follow-ups, addressing queries and overcoming objections to drive applications and enrolments. 2. Strategy
• Execute outreach and enrolment strategies to maximise programme visibility, lead engagement, application conversion, and student enrolments.
• Take ownership of assigned enrolment targets, sales pipeline, and conversion metrics, ensuring consistent performance throughout the admissions cycle. 3. People
• Work closely with the Deputy Director and wider Outreach team to align counselling, outreach, marketing, and admissions activities towards programme enrolment goals.




• Collaborate with internal stakeholders to ensure prospective students receive a consistent and high-quality experience throughout the admissions journey. 4. Operations
• Maintain accurate and timely updates of lead, counselling, follow-up, application, and enrolment data in the CRM.
• Monitor the assigned student pipeline, prioritise high-potential prospects, and ensure timely follow-ups to maximise conversion.
• Support Masterclasses, Open Houses, webinars, campus engagements, and other outreach initiatives, including on-ground student interactions and counselling. WHAT WE ARE LOOKING FOR Qualifications – Bachelor’s/Master’s degree or equivalent qualification. – 5–8 years of relevant experience, preferably with premier education, consulting, or other high-performance organisations. – Proven ability to engage with a high volume of prospective students in a fast-paced, target-driven environment while maintaining meaningful and consultative conversations. – You have a strong understanding of sales and enrolment pipelines, demonstrate effective lead management and follow-up, and have a consistent track record of achieving and exceeding enrolment targets. – Strong executive presence, communication, and interpersonal skills, with the ability to influence and counsel prospective students effectively. Who You Are – You communicate clearly, confidently, and professionally in English. – You have experience working in a high-performing, target-driven workplace with a strong focus on results. – You are comfortable managing high-volume and repetitive tasks while remaining consistent, focused, and self-motivated. – You have a genuine interest in Higher Education and enjoy working in a student-centric, people-focused environment. – You are proactive, self-driven, and comfortable taking ownership and working independently. – You are skilled at building, nurturing, and maintaining strong relationships with prospective students and stakeholders. ABOUT ASHOKA UNIVERSITY: https://www.ashoka.edu.in/

📌 Manager (Postgraduate Programmes)– Outreach (India)
🏢 Ashoka University
📍 India