Front Office Executive – Job DescriptionPosition

Front Office Executive

Department

Front Office / Administration

Job Summary

We are looking for a friendly, responsible, and customer-focused Front Office Executive to manage the reception area and provide excellent support to patients and the clinic team.

Key Responsibilities
Greet and welcome patients in a qualified and friendly manner.
Handle patient enquiries through phone calls, WhatsApp, and direct visits.
Schedule, confirm, and manage patient appointments.
Coordinate with doctors and the clinic team regarding appointments and patient flow.
Maintain patient records and update required information accurately.
Handle billing, payments, receipts, and basic cash-related activities.




Follow up with patients regarding appointments, treatments, and pending payments.
Coordinate patient visits and ensure a smooth front-office experience.
Maintain daily walk-in, appointment, collection, and enquiry reports.
Handle patient complaints and queries professionally and escalate issues when required.
Coordinate with other branches whenever required.
Support the clinic in achieving patient service and revenue targets.
Maintain cleanliness

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Office & Admin Executive Adyar (India)
🏢 Apollo dental Clinical
📍 India