Key Responsibilities1. Guest Reception & Hostess Duties
Welcome and greet guests warmly upon arrival.
Assist guests with seating arrangements and guide them to their tables.
Provide basic information about the restaurant, menu, offers, and facilities.
Coordinate with the service team to ensure smooth guest service.
Attend to guest queries, requests, and basic complaints professionally.
Maintain a friendly, polite, and professional appearance at all times.
Monitor guest flow and coordinate table availability during busy periods.
Billing & Cashier Duties
Prepare customer bills accurately using the POS/billing system.
Enter food and beverage orders correctly into the billing system.
Verify bills before presenting them to customers.
Collect cash, card, UPI, and other approved payment methods.
Provide receipts and return the correct balance to customers.
Maintain proper cash handling and ensure the billing counter is organized.
Verify daily cash, card, and digital payment collections.
Report any billing discrepancies or payment issues immediately to the supervisor.




Assist with daily sales closing and handover of cash and billing records.
Customer Service
Maintain a high standard of customer service throughout the guest's visit.
Handle customer requests courteously and promptly.
Coordinate with the kitchen and service staff regarding customer requirements.
Escalate complaints or reliable issues to the Restaurant Manager.
Support the team during peak hours as required.
Documentation & Control
Maintain proper billing records and supporting documents.
Ensure all transactions are entered correctly in the POS system.
Check cancelled bills, discounts, complimentary items, and refunds as per company policy.
Maintain confidentiality of sales, cash, and customer-related information.
Assist the Accounts Department with required billing and collection information.

Pay: ₹15,000.00 - ₹18,000.00 per month

Perks:
Versatile schedule
Food provided
Paid sick time
Paid time off

Work Location: In person

📌 Hostess Coimbatore
🏢 boCHE Food Express
📍 Coimbatore