Key RequirementsWe are looking for candidates with experience in international EdTech / education sales or customer-facing processes, preferably with exposure to the international market.The ideal candidate should have:
Strong English communication and interpersonal skills
Experience handling international customers/clients
Prior experience in sales, account management, or customer relationship management
Experience with inbound and/or outbound sales processes
Ability to understand customer requirements and provide appropriate solutions
Strong follow-up, relationship-building, and negotiation skills
Ability to manage customer accounts and drive conversions/retention
Experience working in a target-oriented setting
Prior experience in EdTech or online education would be preferred
Key Responsibilities
Manage and develop relationships with prospective and existing customers.
Handle international customer interactions through calls, emails, and other communication channels.
Understand academic requirements and recommend suitable tutoring/program options.
Follow up with leads and prospective customers throughout the sales cycle.
Drive conversions and achieve assigned sales/revenue targets.
Maintain accurate customer and lead records.
Coordinate with academic, tutor, and operations teams to ensure a smooth customer experience.
Identify opportunities for upselling, renewals, and customer retention.
Handle customer queries and concerns professionally.
Track performance and provide regular updates on sales and account activities.
Candidate ProfileWe would prefer candidates who have a solid background in international sales/account management, excellent communication skills, and the ability to work effectively with customers across different time zones.