Job Description: BPO Associate – Banking Process
Location: Andheri, Mumbai
Salary: ₹15,000–₹18,000 per month
Experience: Fresher / 0–1 year
Job Type: Full time
Job Responsibilities
Make outbound calls to bank customers for payment follow-ups and reminders.
Inform customers about pending EMIs, credit card bills, and overdue payments.
Handle customer queries related to payments.
Maintain customer call records and update payment status in the system.
Follow professional communication standards and company guidelines.
Achieve daily calling targets and maintain valuable customer relationships.
Eligibility Criteria
Qualification: 12th pass or graduate.
Freshers are welcome; candidates with up to 1 year of experience can apply.
Good communication skills in Hindi and basic English.
Basic computer knowledge.
Valuable listening, convincing, and customer-handling skills.
Salary & Benefits
Salary: ₹15,000–₹18,000 per month.
Training provided for freshers.
Incentives as per company policy.
Office-based position in Andheri, Mumbai.
Pay: ₹15,000.00 - ₹18,000.00 per month
Application Question(s):
Are you comfortable working with BPO
Are you ok with calling
Work Location: In person
📌 Bpo Associate Andheri
🏢 xcela
📍 Andheri