Team Leader – Telesales & Customer Support Paldi (India)

Team Leader – Telesales & Customer Support Paldi (India)

23 Oct
|
iBullCapital
|
India

23 Oct

iBullCapital

India

Company: iBullCapital
Location: Ahmedabad
Industry: Financial Markets
Experience: 2–4 Years (Team Handling Preferred)
Job Timing: 10:00 AM – 6:30 PM

iBullCapital is looking for a motivated and result-oriented Team Leader to manage a team of 4–5 Telesales and Customer Support Executives.

Key Responsibilities
Lead, manage, and motivate a team of 4–5 members.
Monitor daily calling activities, lead follow-ups, and conversions.
Ensure achievement of individual and team sales targets.
Handle customer queries, complaints, and escalations.
Train and guide team members to improve sales and communication skills.
Maintain daily and weekly performance reports.
Coordinate with management to improve sales and customer support operations.
Ensure effective CRM management and lead tracking.





Requirements
Minimum 2 years of experience in Telesales, Customer Support, or Team Handling.
Experience in the stock market, Fintech, or Financial Services preferred.
Strong leadership and communication skills.
Ability to handle sales targets and team performance.
Good knowledge of CRM and Excel.
Solid problem-solving and customer-handling skills.

What We Offer
Market-market-competitive salary
Performance-Based Incentives
Career Growth Opportunities
Professional Working Environment

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Team Leader – Telesales & Customer Support Paldi (India)
🏢 iBullCapital
📍 India

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