23 Oct
|
Deepthys Venture(Solmaic
|
Mavelikara
23 Oct
Deepthys Venture(Solmaic
Mavelikara
Key Responsibilities
Manage and supervise daily salon operations to ensure efficient workflow and high-quality service delivery.
Lead, motivate, and monitor salon staff to ensure productivity, discipline, punctuality, and skilled conduct.
Manage appointment scheduling, customer flow, and coordination between the front desk and service professionals.
Ensure excellent customer service by addressing customer enquiries, feedback, and complaints promptly.
Monitor daily sales, service revenue, staff productivity, and achievement of business targets.
Promote appropriate salon services, packages, memberships, and retail products to improve revenue and customer retention.
Maintain cleanliness, hygiene, sanitisation, and safety standards across all salon areas.
Monitor inventory, product consumption, equipment maintenance, and stock replenishment.
Ensure proper billing, payment collection, record maintenance, and reporting procedures are followed.
Coordinate with HR, Accounts, Marketing, and Operations teams to ensure smooth business functioning.
Identify staff training requirements and ensure adherence to service protocols and company policies.
Prepare and submit daily, weekly,
and monthly reports on sales, operations, staff performance, and customer feedback.
Support promotional activities, customer retention initiatives, and business development strategies.
Ensure compliance with company policies and maintain the confidentiality of customer and business information.
Required Qualifications and Skills
Graduate or relevant qualification in business administration, hospitality, salon management, or a related field preferred.
Prior experience in salon, spa, beauty, wellness, or aesthetic clinic management preferred.
Robust leadership, communication, and team management skills.
Excellent customer service and problem-solving abilities.
Knowledge of salon services, hygiene standards, inventory management, and sales operations.
Ability to manage multiple responsibilities and achieve business targets.
Basic computer proficiency and familiarity with billing and appointment management systems.
Pay: ₹20,000.00 - ₹30,000.00 per month
Advantages:
Health insurance
Provident Fund
Work Location: In person
📌 Salon Manager Mavelikara
🏢 Deepthys Venture(Solmaic
📍 Mavelikara