Job Description – Patient Coordinator / Front Desk Executive

Experience: 0–2 Years
Employment Type: Full time

About the Role

We are looking for a friendly, organized, and patient-focused Patient Coordinator / Front Desk Executive to manage front desk operations and assist patients and visitors. The candidate will be responsible for appointment scheduling, patient registration, record management, and billing support while ensuring a smooth and qualified patient experience.

Key Responsibilities
Patient Coordination: Welcome patients and visitors, address their queries, and guide them to the appropriate departments.
Appointment Scheduling: Schedule, confirm, and manage patient appointments efficiently.
Front Desk Management: Handle incoming enquiries and maintain smooth daily reception operations.
Patient Registration: Maintain accurate patient registration details and visit records.
Billing Support: Assist with billing enquiries and coordinate with the billing department when required.
Record Keeping: Update patient-visit trackers, appointment logs, and other non-clinical records.
Reporting: Prepare daily footfall reports and maintain basic operational data using MS Excel.




Data Confidentiality: Ensure patient information is handled securely and confidentially.
Team Coordination: Coordinate with relevant departments to ensure a smooth patient experience.

Key Skills Required
Good communication and interpersonal skills
Patient coordination and customer service
Front desk and reception management
Appointment scheduling and time management
Basic MS Excel and computer knowledge
Data entry and record keeping
Billing support and enquiry handling
Attention to detail and organizational skills
Ability to maintain data confidentiality
Skilled attitude and teamwork

Ideal Candidate

We are looking for a polite, responsible, and well-organized individual with good communication skills and a patient-friendly approach. Candidates with 0–2 years of experience are welcome to apply. Freshers with basic computer knowledge and a willingness to learn are encouraged to apply.

Note: Prior medical experience is not mandatory for this role.

Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person

📌 Front Office Executive Noida
🏢 Hirevoo
📍 Noida