Responsibilities:
Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
Welcome the guests by greeting them as per the standards.
Respond to customer queries by resolving issues in a timely and effective manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
Establish and maintain seamless co-ordination & co-operation with all departments productivity, morale and guest service.
Learning the facilities of the hotel and the daily events and functions in order to satisfy guest enquiries.
Should Have knowledge of food and beverage menu items.
Familiar with computer. Excellent communication skills.
Well Groomed.
Suggestive selling ability.

Work Experience:

Minimum 6 to 8 yrs of experience out of which at least 3 yrs of experience as Sr. Steward or Captain in a 4 star hotel / 3 star hotel / 5 star hotel.

Job Type: Full time

Pay: ₹15,000.00 - ₹19,000.00 per month

Perks:
Food provided
Provident Fund

Experience:
F&B; Service: 5 years (Required)
Customer relationship management: 5 years (Required)

Work Location: In person

📌 F&b Captain Devendra Nagar
🏢 Hotel Vennington Court
📍 Devendra Nagar