Handle incoming customer calls and WhatsApp inquiries professionally.

Schedule service appointments and coordinate with the service team.

Make service reminders and follow-up calls to customers.

Inform customers about vehicle service status, estimated delivery time, and pending repairs.

Collect customer feedback after vehicle delivery.

Handle customer complaints and coordinate with the Service Manager for resolution.

Maintain customer records, service history, and follow-up reports.

Contact customers for periodic service, paid service, and missed-service follow-ups.

Ensure customer satisfaction and improve customer retention.

Maintain daily reports of appointments, follow-ups, complaints, and customer feedback.

Inform customers about service offers, genuine spare parts, and dealership facilities.

Support the team in achieving customer satisfaction and service-related targets.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Relationship Executive Jaipur (India)
🏢 Nawab Autoworld
📍 India