Main Responsibilities
• Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos)
- Interfaces, Routing, NATing, Policies, VPN
- SSL, Site to Site, UTM features
- Webfilter, Application Filter, IPS.
• Experiences in Installing, Configuring and troubleshooting switches
- Vlan, Trunking, Vlan Interfaces, Routing, DHCP, Port security, Spanning tree
• Understanding about different type of internet connectivity and configurations
• Understanding about Routers
- Static & agile Routing, Routing Protocols, OSPF, BGP.
• Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and SolarWinds
• Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.
• Suggest improvements to network performance, capacity, and scalability.
• Knowledge of public, private, and hybrid cloud computing networks and security such as Microsoft (Azure), Amazon (AWS) environments
• Knowledge of WAF solutions is an added advantage.
• IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)
• Experiences in installing,



Configuring and troubleshooting wireless access point and controllers.
• Document network configurations, procedures, and best practices to ensure consistency and compliance with industry standards. General Responsibilities
• Maintain and update configuration documents.
• Maintain assets and software license / subscriptions.
• Vendor co-ordination and support
• Maintain SLAs and do timely escalations.
• Report all incident/service/change requests in helpdesk tool.
• Provide after hour support in case of emergencies and occasional weekend maintenance. Qualification
• Graduate or above
• 4+ years of total Experience
• CompTIA A+,N+(Optional)
• CCNA Certification (Optional)
• FortiGate NSE

Skills:
• Excellent troubleshooting skills
• Proven experience as Network administrator technician or similar role
• Exceptional organizing and time-management skills
• Very good communication abilities
• Routing, Switching, Firewall & Wireless network management.
• Reporting

📌 Engineer IT Infra Network Security (Kochi)
🏢 Soffit Infrastructure Services (P
📍 Kochi