Captris Management Services LLP provides collection and recovery support services, focusing on customer communication, payment follow-ups, and account resolution.

Job Summary:

We are looking for motivated and target-oriented Collections Executives to handle customer interactions for overdue accounts, follow up on pending payments, and assist customers in resolving outstanding dues while maintaining skilled communication and service quality.

Key Responsibilities:

Make outbound calls to customers regarding overdue payments and outstanding dues. Follow up with customers to secure timely repayments and resolve pending accounts. * Handle customer queries, payment-related concerns, and repayment commitments professionally.
Maintain accurate records of customer interactions, follow-ups, and payment commitments in the designated system.
Achieve assigned collection targets and productivity benchmarks.
Follow company policies, client guidelines,



and applicable regulatory requirements during customer interactions.

Escalate disputed accounts, complaints, and complex cases to the reporting manager. Ensure qualified conduct, call quality, data confidentiality, and adherence to the prescribed calling process.

Eligibility Criteria:
Experience: Experienced candidates may apply; collections or tele calling experience is preferred.
Communication: Good verbal communication and customer-handling skills.
Skills: Negotiation, problem-solving, follow-up management, and basic computer knowledge.
Attitude: Target-oriented, disciplined, professional, and willing to work in a performance- driven workplace.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Collections Executive Delhi
🏢 CaptriS Management Services
📍 Delhi