Hiring: Call Center Team Leader – Maruti Suzuki Dealership

Location: Angadippuram

We are hiring a Call Center Manager to lead our 30+ member call center team at our Maruti Suzuki dealership in Angadippuram.

Key Requirements:
Bachelor’s Degree (Mandatory)/ MBA or B-Tech Preferred
Computer proficient (Excel, CRM/DMS)
Minimum 3+ years call center experience with proven team management skills (20+ staff)
Automobile dealership experience preferred
Robust leadership and communication skills in Malayalam & English

Job Description:-
Lead, supervise and motivate a team of 30+ Call Center Executives
Monitor daily call center performance, productivity and team targets
Ensure proper follow-up of customer enquiries, leads and appointments




Track team performance through CRM / DMS / MIS reports
Conduct regular performance reviews and provide coaching to team members
Coordinate with Service and other departments for effective lead conversion
Ensure excellent customer communication and service standards

Candidates with experience in Maruti Suzuki / Automobile Dealership Service Call Center / Workshop Customer Follow-up / Service CRM will be given preference.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Call Centre Team Leader Automobile Dealership Angadipuram (India)
🏢 KVR Autocars
📍 India