Essential Skills
Communication Skills

Speak politely and confidently with customers. Explain solar pricing, installation schedules, subsidy procedures, and payment terms in easy language.
Customer Relationship Building

Build trust through regular follow-ups, honest commitments, timely updates, and after-sales support.
Follow-up & Coordination

Coordinate between customers, sales staff, installation teams, electricians, banks, and subsidy documentation teams.
Documentation Skills

Maintain customer KYC documents, electricity bills, application details, quotations, payment records, installation photos, and subsidy status.
Complaint Handling

Listen carefully, understand the issue, provide realistic timelines, and coordinate with the technical team until the complaint is resolved.
Record Management

Use Excel or CRM software to track customer names, system capacity, payments, installation progress, pending documents, and follow-up dates.

Pay: ₹6,000.00 - ₹15,000.00 per month

Perks:
Cell phone reimbursement
Versatile schedule
Leave encashment
Paid sick time
Work from home

Work Location: In person

📌 Customer Service Representative Vadodara
🏢 Electron green energies
📍 Vadodara