Job Title: BPO Executive / Customer Support Executive
Company Name: NITHISH SOFTWARE SOLUCTIONS PRIVATE LIMITED
Job Location: Visakhapatnam (Vizag), Andhra Pradesh
Job Type: Full-time
Department: Customer Support / Business Process Outsourcing (BPO)
Job Description
NITHISH SOFTWARE SOLCUTIONS PRIVATE LIMITED is looking for motivated and enthusiastic candidates to join our team as BPO Executives. The selected candidates will handle customer interactions, provide information about company services, resolve customer queries, and maintain professional communication with clients.
Freshers who have valuable communication skills and a willingness to learn are encouraged to apply.
Roles and Responsibilities
Handle incoming and outgoing customer calls professionally.
Communicate with customers and provide accurate information about products and services.
Resolve customer queries and escalate complex issues when necessary.
Maintain customer records and update information in company systems.
Follow up with customers and maintain positive client relationships.
Achieve assigned daily and monthly performance targets.
Coordinate with internal teams to ensure customer satisfaction.
Eligibility Criteria
Minimum qualification: Intermediate (12th pass) or any degree.
Freshers and experienced candidates can apply.
Good verbal communication skills in Telugu and English.
Hindi communication skills are an advantage.
Basic computer knowledge and familiarity with MS Office.
Positive attitude, active listening, and problem-solving skills.
Skills Required
Customer service and communication.
Telephone etiquette.
Basic computer operations.
Time management and teamwork.
Ability to work towards performance targets.
What We Offer
Training and guidance for selected candidates.
Prospect to develop communication and professional skills.
Supportive working environment.
Growth opportunities opportunities based on performance.
How to Apply: Interested candidates can apply through Indeed or contact our recruitment team for further details.