Job description
Co-ordinate the follow up of work orders assigned to them by the Quality and technical team
Maintain reports of such follow-ups.
Manage incoming calls from internal stakeholders and external stakeholders (customers)-if required.
Support the team in investigation and summarising history of the complaints.
Other duties as assigned by the reporting authority or higher authorities.
Submit MIS at prescribed intervals.
Preferred Skills & Experience
Graduate with excellent communication skills. Experience preferred.
Must be a team player and proactive with the ability to handle the basics of Microsoft Office.
Required to work in 3 rotational shifts.