Key Responsibilities Front Desk Operations & Client Engagement ∙
Warmly greet and attend to all clients and visitors, ensuring a skilled and welcoming workplace. ∙
Handle walk-in inquiries and manage waiting areas for optimal comfort. ∙Manage appointment bookings, cancellations, and rescheduling through internal systems.
Ensure a positive customer experience throughout the client journey.
Support client retention efforts through personalized engagement and timely follow-ups.
Scheduling and Coordinating Coordinate treatment schedules with doctors, therapists, and wellness consultants.
Send timely reminders for therapy appointments and follow-up consultations.
Facilitate smooth day-to-day workflow across front office, wellness staff, and admin.
Communicate with Ashram Admin and external partners/vendors where applicable.
Housekeeping & Facility Oversight ∙Supervise housekeeping activities to maintain a clean, serene, and functional environment.
Maintain and track inventory of therapy consumables and center supplies.
Coordinate with vendors for regular procurement and service requirements.
Communication & Client Support ∙Answer incoming calls, emails,



and messages professionally and promptly. ∙
Getting testimonials from clients (google reviews, video and text testimonials)
Address client queries and feedback with empathy and clarity.
Maintain updated client records, therapy registers, and service logs.
Sales Support & Billing ∙Guide clients on wellness services, therapy packages, and advantages. ∙
Support upselling of wellness plans, memberships, and retail products. ∙
Handle billing, receipt generation, daily cash/card/UPI reconciliations, and basic reporting.
Preferred Skills & Qualities ∙Excellent verbal and written communication skills. ∙
Organized, proactive, and customer-focused mindset with empathetic attitude. ∙
Comfortable using basic software for scheduling and billing.
Prior experience in wellness, hospitality, or healthcare front office roles preferred.
Shows the ownership in assigned job duties.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:
Health insurance
Provident Fund

Work Location: In person

📌 Front Office Executive Receptionist Delhi
🏢 Sri Sri Wellbeing
📍 Delhi