Role & responsibilities
3+ years of experience in Linux and working knowledge of shell scripting/power shell to work on automation initiatives.
Able to handle production issues.
Independently analyze, solve, and fix issues in real time, providing problem resolution end-to-end.
Hands-on experience and functional knowledge of Linux and troubleshooting.
Understanding of ITIL processes and incident/change management practices.
Exposure to production incident handling, troubleshooting processes, and support operations.
Familiarity with scheduling, automation, file management, compression, and monitoring-related activities commonly required in production support settings.
Application Maintenance & Support.
Excellent troubleshooting skills and ability to quickly provide solutions to issues encountered.
Application / Product Monitoring (Basics)
Basic Knowledge on common monitoring tool
Basic knowledge of virtualization, storage, AD & Networking Concepts.
Valuable communication skills.
Should be comfortable with a Work from Office role, as Work From Home (WFH) is not available for this position.
Should be ready to provide 24x7 support for critical production systems.

📌 Senior Production Support Engineer Delhi
🏢 Coforge
📍 Delhi