Opportunity to work as Trainer with First Credit Services

Job Responsibilities:
Oversee the daily activities of training associates and consultants.
Conducts performance evaluations that are timely and constructive.

Duties/Responsibilities:
Prepare learning materials for programs.
Use a variety of training strategies/learning experience like Role plays, simulations, hands on etc.
Conducting surveys to gauge the effectiveness of programs.
Consult with other trainers, managers, and leadership
Stakeholder management.
Track and compiled collected data.
Conceptualize training materials based on data and research
Communicating training needs and online resources
Create training strategies, initiatives, and materials
Test and review created materials
Maintain a database of all training materials.
Instructing employee training and onboarding
Conduct training through new materials.
Review employee performance and learning
Research current teaching methods

Required Skills/Abilities:
Excellent verbal and written communication skills
Excellent Facilitation skills.
Certification from talent and training associations is a plus.




Experience with technologies and best practices for instructional manuals and teaching platforms like some LMS
Strict adherence to company philosophy/mission statement/goals
Solid project management skills with the ability to supervise multiple projects
Valuable interpersonal skills and communication with all levels of management
Organized and able to create multiple timelines, budgets, and schedules
Able to multitask, prioritize, and manage time efficiently
Excellent leadership, team building, and management skills
Encouraging to team and staff; able to mentor and lead
Able to analyze problems and strategize for better solutions

Education and Experience:
Bachelor s degree (any).
Two (2) years previous experience as a trainer or corporate training specialist.
Proficient computer skills, Microsoft Office (Word, PowerPoint, Outlook, and Excel), and instructional software.
Must have minimum of 2 years of 3rd Party collections experience.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Trainer Mumbai
🏢 First Credit ITES
📍 Mumbai