Job Purpose Lead the engineering, architecture, modernization and delivery of scalable technology platforms supporting Croma’s digital and omnichannel retail ecosystem. The role will focus on building and modernizing cloud-native, distributed applications and services with strong hands-on engineering and architecture expertise across microservices, APIs, event-driven architectures and modern application development. The candidate should have strong experience in Java/Spring Boot and modern programming technologies such as Python and/or Node.js along with hands-on experience building and operating enterprise-scale distributed systems. Experience and deep expertise in at least one of the following domains is required:
• Order Management Systems (OMS)
• Warehouse Management Systems (WMS)
• Transportation Management Systems (TMS) The role will also drive engineering delivery, production stability, technology modernization and implementation partner management across Croma’s retail technology landscape.

Key Responsibilities
1. Engineering & Architecture Leadership
• Lead the design, development and modernization of enterprise-scale applications and distributed services.
• Define and drive scalable, resilient and maintainable application architectures.
• Establish engineering standards covering coding practices, design principles, performance, security, observability and reliability.
• Review and challenge solution architecture and technical designs proposed by internal and partner teams.
• Drive adoption of modern engineering practices across the technology landscape. 2. Hands-on Application Engineering
• Design and develop backend services using Java, Spring Boot, Python and/or Node.js.
• Build scalable microservices and distributed services for high-volume retail workloads.
• Develop and maintain RESTful APIs and API-driven integrations.
• Design reusable services and components following modular and domain-oriented architecture principles.
• Troubleshoot complex application, integration and performance issues and provide hands-on technical guidance to engineering teams. 3. Microservices & Distributed Systems
• Design and implement microservices-based architectures.
• Define service boundaries, communication patterns, resiliency and fault-tolerance mechanisms.
• Design systems for scalability, high availability and performance.
• Apply appropriate patterns for synchronous and asynchronous communication.
• Drive modernization of legacy applications and monolithic systems into scalable distributed services. 4. Event-Driven Architecture & Integration
• Design and implement event-driven architectures using messaging and streaming technologies.
• Develop asynchronous integrations using platforms such as Kafka, RabbitMQ, Azure Service Bus, IBM MQ or equivalent.
• Design enterprise integrations across OMS, WMS, TMS, SAP ERP, Payments, CRM, Loyalty, Store Systems, Carriers and other third-party platforms.
• Ensure reliable message processing, error handling, retry mechanisms, idempotency and integration observability. 5. Cloud-Native Engineering




• Design and build cloud-native applications and distributed services on Azure or equivalent cloud platforms.
• Drive containerization using Docker and Kubernetes.
• Leverage cloud-native services for compute, messaging, storage, API management, monitoring and integration.
• Drive application scalability, resilience, performance and cost optimization.
• Promote infrastructure and deployment automation through CI/CD and DevSecOps practices. 6. Domain Platform Ownership Provide technical ownership and engineering leadership for one or more retail/supply-chain platforms based on the candidate’s area of expertise, such as:
• IBM Sterling OMS – order orchestration, fulfilment, inventory, returns and omnichannel order management.
• Blue Yonder WMS – warehouse execution, inventory, replenishment, picking, packing and dispatch.
• TMS / Transportation Platforms – transportation planning, carrier integration, shipment execution and last-mile processes. The candidate is not expected to have deep expertise across all three platforms. Strong hands-on expertise in one domain, together with the ability to understand and integrate with adjacent platforms is expected. 7. Data & Database Engineering
• Strong SQL skills for application development, troubleshooting and data analysis.
• Design efficient data access patterns and database interactions.
• Diagnose data inconsistencies and performance issues across distributed applications.
• Work with relational and NoSQL databases where appropriate.
• Ensure data integrity, consistency and appropriate transaction management across distributed systems. 8. Production Engineering & Reliability
• Own production stability and technical health of critical applications and platforms.
• Lead RCA and resolution of critical incidents.
• Improve application observability through monitoring, logging, tracing and alerting.
• Establish performance, availability and reliability engineering practices.
• Drive proactive identification and resolution of technical debt and recurring production issues. 9. Engineering Delivery & Vendor Management
• Lead implementation and technology partners delivering engineering solutions.
• Own technical governance, delivery quality and engineering standards across partner teams.
• Review partner architecture, code quality, technical approaches and implementation plans.
• Drive SLA adherence, delivery timelines and quality metrics.
• Provide technical direction to partner teams while retaining hands-on ownership of critical engineering decisions. 10. Stakeholder Management Work closely with:
• Product and Business teams
• Supply Chain and Warehouse Operations
• Store Operations
• ERP / SAP teams




• Enterprise Architecture
• Infrastructure / Cloud
• Information Security
• Data & Analytics
• Implementation partners Translate business requirements into scalable technical solutions and communicate complex technical decisions effectively to senior stakeholders. Required Experience
• 10+ years of software engineering experience, with significant experience in enterprise application development.
• Strong hands-on experience designing and building microservices and distributed systems.
• Strong expertise in Java and Spring Boot.
• Hands-on experience with Python and/or Node.js.
• Strong experience designing and developing REST APIs.
• Robust understanding of microservices architecture, distributed systems and event-driven architecture.
• Strong SQL and database fundamentals.
• Experience with messaging/event platforms such as Kafka, RabbitMQ, Azure Service Bus, IBM MQ or equivalent.
• Experience with Docker, Kubernetes and cloud-native application development.
• Experience with Azure or equivalent public cloud platforms.
• Strong understanding of CI/CD and up-to-date software engineering practices.
• Experience leading engineering teams and implementation partners. Domain Experience – Required Strong hands-on experience and deep expertise in at least one of the following:
• IBM Sterling OMS
• Blue Yonder WMS
• TMS / Transportation Technology Platforms Experience in adjacent platforms such as OMS, WMS, TMS, SAP or other retail/supply-chain systems will be an advantage. Good to Have
• Domain Driven Design (DDD)
• Event sourcing and asynchronous processing
• Azure Integration Services
• API Management
• Redis / caching technologies
• Elasticsearch
• Databricks
• NoSQL databases
• Terraform / Infrastructure as Code
• DevSecOps
• Application Performance Management and distributed tracing
• Experience modernizing legacy / monolithic applications
• Experience with high-volume, high-availability retail or e-commerce platforms Preferred Industry Experience
• Retail
• Omnichannel Commerce
• E-commerce
• Supply Chain
• Large-scale Consumer Technology Preferred Candidate Profile A solid hands-on engineering leader with 10+ years of experience building enterprise-scale applications and distributed systems. The ideal candidate should have excellent software engineering fundamentals, strong expertise in Java/Spring Boot and modern backend technologies, and proven experience designing microservices, cloud-native applications, REST APIs and event-driven architectures. Deep expertise in one major retail/supply-chain platform such as OMS, WMS or TMS is required, but expertise across multiple platforms is not expected. The candidate should be capable of moving between architecture and hands-on engineering, challenging technical solutions, guiding internal and partner teams, resolving complex production problems and driving modernization of Croma’s technology platforms. Strong stakeholder management, engineering governance and vendor management capabilities are expected.

📌 Senior Engineering Manager (Mumbai)
🏢 Croma
📍 Mumbai