The Customer Service Coordinator serves as the central operational hub for the fluorochemicals commercial team, overseeing the order-to-delivery lifecycle for industrial and specialty fluorochemical products. This role involves handling client inquiries, ensuring compliance with chemical handling and export-import regulations, and managing the logistics of product dispatch. Key responsibilities include processing sales orders with precision in ERP/SAP systems, preparing formal price quotations, tracking open orders, and coordinating with various stakeholders to resolve any issues that arise during the order fulfillment process. The Coordinator will also manage regulatory documentation, including Material Safety Data Sheets and Certificates of Analysis, and will liaise with clients to provide updates on delivery schedules and order statuses.



Robust attention to detail is critical, as is the ability to communicate effectively with both customers and internal teams. The ideal candidate will possess a Bachelor's degree in Chemistry, Chemical Engineering, Business Administration, or Commerce, with a preference for candidates with a science background in chemical handling contexts. Required skills include familiarity with ERP systems, advanced Microsoft Excel capabilities, and a solid understanding of chemical dispatch compliance. Additionally, the candidate should demonstrate solid problem-solving abilities and interpersonal skills to thrive in a quick-paced environment.

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📌 Customer Service Coordinator Mumbai
🏢 Veedee Solutions
📍 Mumbai