Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have

skills:
ServiceNow Good to have

skills:
NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education ServiceNow Architect –

Job Description
We are looking for an experienced ServiceNow Architect to lead architecture, design, and delivery of enterprise-scale ServiceNow solutions.

Key Responsibilities
Architecture & Design: Lead end-to-end architecture and implementation of ServiceNow modules including ITSM, CSM, HRSD/HRSM, Knowledge & Case Management, and Custom Portals (ITOM is a plus). Strategic Transformation: Drive ITIL-based transformation initiatives, aligning platform capabilities with business and enterprise architecture goals. Technical Leadership: Act as SME and technical leader, providing guidance to development teams and mentoring junior architects. Solution Development: Translate business requirements into scalable, maintainable solutions, including design documentation and data model enhancements. Integration & MID Server:



Manage MID Server lifecycle, and design secure integrations with intranet and external systems. Analytics & Reporting: Utilize ServiceNow Performance Analytics and BI tools for dashboards and data-driven insights. Quality Assurance: Oversee testing strategy, usability reviews, and validation to ensure high-quality deliverables. Platform Governance: Manage upgrades, new feature adoption, and architectural governance. Stakeholder Management: Act as a bridge between technical teams and business stakeholders. Required Skills & Expertise Core Technologies: JavaScript, AngularJS, HTML, CSS, XML, Jelly scripting Python, PowerShell, Bash, Core Java Databases: MySQL, MS SQL Server, PL/SQL Integration & Platform: REST, SOAP, LDAP, SSO, SAML, JDBC, ODBC Strong expertise in ServiceNow architecture, scripting, and integrations Hands-on experience with MID Server configuration and troubleshooting ServiceNow

Experience:
8+ end-to-end implementations and platform upgrades Strong understanding of Agile methodologies and ITIL processes Soft Skills Solid leadership and communication Excellent analytical and problem-solving abilities Experience working with cross-functional and global teams Experience & Qualifications 8+ years in ServiceNow architecture and delivery

📌 Solution Architect (Bengaluru)
🏢 Accenture in India
📍 Bengaluru