The selected candidate will be responsible for the following:
A. CRM Management
Maintain and regularly update the company's CRM system with accurate and timely information.
Ensure all leads, opportunities, quotations, customer interactions and follow-ups are properly recorded.
Track prospect status and ensure timely follow-up on pending actions.
Generate relevant CRM reports and provide updates to the sales team and management.
B. Offer / Quotation Management
Coordinate preparation and submission of commercial and technical offers.
Ensure quotations are submitted within the required timelines.
Maintain a systematic record of all offers submitted, including revisions and customer feedback.
Coordinate internally with Sales, Commercial, Technical, Finance and other relevant teams for offer preparation.
Track submitted offers and ensure timely follow-up until closure.
C. Coordination with CFT / Internal Teams
Coordinate closely with the CFT team and other internal stakeholders for customer requirements, quotations, order execution and related activities.
Follow up on pending actions and ensure timely responses to customers.
Act as an effective coordination point between the sales team and internal departments.
D. Sales Follow-Up
Monitor and follow up on outstanding enquiries, quotations, commercial proposals and customer requirements.
Maintain a proper follow-up tracker and highlight key/pending opportunities to the reporting manager.
Support the sales team in ensuring that no important enquiry or chance is missed.
E. Sales MIS & Reporting
Prepare and circulate monthly, quarterly and annual sales reports.
Prepare sales performance reports, order booking reports, offer status reports and other management MIS as required.
Consolidate data from various sales personnel/regions and ensure accuracy of reported figures.
Support management in tracking sales targets, achievements, pipeline and business development activities.
F. General Sales Administration
Maintain proper documentation and records related to sales activities.
Prepare presentations, trackers and analytical reports as required.
Support the sales team in day-to-day coordination and administrative activities.
Undertake any other sales coordination and reporting responsibilities assigned by management.
📌 Officer Vadodara (India)
🏢 APAR Industries Limited Vadodara
📍 India
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