23 Oct
|
Caratlane
|
Chennai
Key Responsibilities:
Provide end-to-end application support, ensuring optimal front-end and back-end functionality.
Monitor, troubleshoot, and resolve live issues reported by end users in a timely manner.
Collaborate with the software development team, internal stakeholders, and Business teams to address system gaps and implement improvements.
Document support processes, issue resolutions, and maintain performance metrics reports.
Ensure minimal downtime and maintain high system availability.
Should work independently and take ownership of the tasks assigned.
Must have skills:
SQL knowledge, problem-solving ability
The role required to work on Weekends, 6 days working with shifts based on the team requirement.
📌 Support Intern Chennai
🏢 Caratlane
📍 Chennai