Role & responsibilities
Provide day-to-day IT support to employees for laptops, desktops, printers, Wi-Fi, internet and email.
Fix hardware and software problems, install and set up new laptops
Keep records of all IT assets and laptop allocation to employees.
Manage the office/plant Wi-Fi, LAN and leased line, and coordinate with internet and network service providers.
Monitor servers and CCTV, and coordinate with vendors for repairs
Support Gmail / Google Workspace and login issues
Handle IT needs when an employee joins, transfers or leaves
Prepare easy reports (asset list, repairs, replacements) in Excel.
Manage the Scalefusion MDM agent (install, uninstall and rename) and keep track of all MDM-enrolled devices.

Preferred candidate profile
Diploma / Degree in IT, Computer Science or Electronics
Basic knowledge of laptop and desktop hardware (RAM, SSD/HDD, CPU), LAN, Wi-Fi, routers and switches
Basic idea of servers, CCTV and Google Workspace
Positive troubleshooting skill and positive Excel

📌 It Support Executive Pune
🏢 Minimac Systems
📍 Pune