Capita is hiring for Executive Customer Management role .

Job Description:

We are looking for a Customer Support Executive - Web Chat Process with a minimum of 1 year of experience in chat/customer support. The candidate will be responsible for assisting customers through web chat, resolving queries promptly, and delivering an excellent customer experience.

Key Responsibilities:

Handle customer interactions via web chat in a qualified and timely manner.

Resolve customer queries, concerns, and complaints efficiently.

Provide accurate information about products, services, and processes.
Candidate Requirements:
Minimum 1 year of experience in Web Chat or Customer Service Process.
Excellent written communication and typing skills.




Positive grammar, spelling, and comprehension skills.
Ability to handle multiple chats simultaneously.
Robust problem-solving and customer-handling skills.
Basic computer knowledge and proficiency in MS Office.
Willingness to work in rotational shifts and weekends, if required.
- Education: Graduate in any discipline.

Shift timings: 5 days working - UK window.

Walkin Time :

21st Oct 2026, 12:30 pm To 3:30 pm

Interested candidates can visit office on given time.

📌 Walk In Executive Customer Management Webchat Pune (India)
🏢 Capita
📍 India